Returns & Exchanges at Quail Store

We want you to love every piece of decor and furniture you bring home, which is why we offer a 30-day return policy on all eligible items. If your purchase isn't the perfect fit for your space, we are here to help make the return process seamless and stress-free.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal with your order number and email address to select the items you wish to return.

• 2.
  Prepare the Package

  Carefully pack your items in their original packaging, ensuring all tags and protective materials are included to prevent damage during transit.

• 3.
  Ship It Back

  Print your prepaid shipping label, attach it to the box, and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned goods, we will issue a refund to your original payment method within 5 to 7 business days.